PROFESSIONAL EXPERIENCE
Assistant Operations Manager | Executive Assistant | Bookkeeper | Payroll Administrator
- Improved financial management by overseeing bookkeeping in QuickBooks, efficiently handling Accounts Receivable (A/R) and Accounts Payable (A/P) entries, and performing accurate bank and credit card reconciliations.
- Supported informed decision-making by extracting financial reports, reviewing taxes, and reconciling payroll taxes, ensuring compliance and accuracy.
- Effectively managed a team of 10-15 theater employees remotely, ensuring task completion and operational efficiency through consistent communication on Slack.
- Streamlined HR operations by:
- Reviewing and verifying employee timesheets (via When I Work) to ensure alignment with scheduled shifts and film showtimes.
- Managing meal break waiver documentation for employees working over 6 hours (via DocuSign).
- Accurately calculating employee tips (via Square) and processing payroll through Gusto.
- Approving leave requests in compliance with Californian laws.
- Creating exit documents, managing job postings, shortlisting candidates, and conducting interviews.
- Onboarding new hires via Gusto, Slack, and When I Work, and managing NDA signings (DocuSign).
- Enhanced theater operations by managing administrative and operational tasks, contributing to smooth day-to-day functions.
- Boosted the theater’s online presence by maintaining and updating social media accounts (Instagram, Facebook, Twitter), YouTube channel (uploading trailers), and Google My Business. Led content production, including photo editing (Photoshop, Lightroom, Canva) and video editing.
- Strengthened client engagement by creating and sending newsletters, managing social media outreach, and tracking private event/screening bookings. Delivered timely responses to client inquiries, improving customer relations.
- Collaborated with the web developer to maintain the theater's website (built on Concrete5) and managed the eCommerce platform, transitioning from SnipCart to Shopify for merchandise sales.
- Increased event visibility by managing listings on platforms like Evensi, EventBrite, and Eventful.
- Ensured team alignment by coordinating with theater staff to guarantee timely completion of assigned tasks.