PROFESSIONAL PORTFOLIO
Admin Management & Supervision
Updating Pages of Website
Updating Mobile View of Website
Updating Merch Page
Updating Google My Business
Update of eCommerce Page
Tracing and Documenting Payments
Took Initiative to Make Sure Emails are Accurate
The Rookies_Shout! Factory_APR 17 - APR 22, 2021
Thank You Landing Page Creation
Suggesting and Creating Content despite of Lack of Materials Provided by CEO
Suggested to help out on things for betterment of business
Staff Timesheet Review
Staff Schedule Review
Staff Schedule Monitoring
Social Media Post
Social Media Post Planning
Social Media Content Planning
SnipCart Setting Up
SnipCart Setting Up
SnipCart Custom Shipping Methods Setup
Sick Pay Processing
Showtimes Scheduling
Setting Up Facebook and Instagram Chat Plugin into Website
Sending Team Email to Remind Staffs of Rules
Sending Production Guides to Photographers - Sending Task Details to Colleague
Sending Offer Letter via Gusto
Sending Gallery Links to Customers - Delivering Finish Product to Customers
Sending Apologetic Emails to Customers Informing About Cancelations
Scheduling Staff's Shifts
Sales Tax Processing Related Task
Reviewing Deposits Received
Responding to Inquiries in Social Media Platform
Responding and Reminding Clients of Their Dues
Remotely Verifying I-9 Documentation - they send their scanned documents via Email
Reaching Out to Support Team of Platforms to Fix Issues in behalf of Company
Reaching Out to Customers to Process Refunds
Prompt Assistance with Ad Hoc Tasks
Prompt Action to Operation Issues
Prompt Accomplishment of Operations-related Task
Production Guide creation - Document creation via Google Docs
Processing Refund of Customers
Preparation of Exit Documents for Dismissed Staff
Postcards Creation
Podcast Page Management
PayPal Button Setup - to be Added in Merch Page
Pay Raise Implementation
Order Processing
Onboarding New Hires into Platforms Used by Company
New Staff Onboarding
Monitoring Shifts of Staff
Manual Computation of Hours for Temporary Staff
Manual and Intensive Checking of Log Ins and Outs of Staff
Home Page Update
Helping Client be on Top of their Messages
Gusto Offer Template Creation
Gusto Earning Statement and Gusto Stock Check Template Export
Google Spreadsheet Creation for Easy Sharing of Details Needed for Production - Operations Related Task
Getting Staff Sign Meal Break Waivers via DocuSign
Getting Newly Hired Staff Sign NDA and Other Agreements
Geotagging
Gathering of Details for CEO's review and confirmation
Following Up with CEO to Make Sure Everything is Running As It Should Be
First Point of Communication with Clients
Film Pages Creation
Entering of Showtimes in Ticketing System
Ensuring Schedules Are Updated and Accurate
Email Template Creation
Email Blast via Constant Contact
Double Checking of Schedules with CEO to Ensure Accuracy
Creation of Systematic Flow in Notion for a Better Production Process Transparency
Creation of Calendly Account
Created Photographers Gallery with links for easy referencing and link finding when needed to share to Clients
Confirming Receipt of Deliverables with Clients
Communicating with Potential Customers or Clients 1
Communicating with Main Webmaster To Get Site Issues Fixed
Communicating with Clients on behalf of CEO
Clarification with CEO to Make Sure All Business Operations will Run Smooth
Checking on Social Media Messages to Respond
Check Payments to Vendors or Merchants
Box Office Report Creation
BORs (Box Office Reports) saved as Bills to Pay in Bill
Booking Inquiries Management
Admin Tasks - Being on top of all details required to make sure everything that will be indicated is accurate and complete
Assisting Staff with their Timesheet Concerns
Assisting Staff with Shift Tracking App
Assisting in Video Editing
Assisting in Refund Process
Assisting in Disputes
Assisting in Ad Hoc Tasks
Assisting Customers with their Concerns
Discussion with CEO/Founder regarding operations related matters
Tasks and Project Management Following up with Colleagues
Created Task and Project Management Database in Notion
Working on Reports
Working on Reports fillable PDF
WordPress Posts Website Management
WordPress Pages Website Management
Telemarketing script creation
Team Management
Team Collaboration
Social Media Posting Facebook Business Page Management
Shopify Urgency & Scarcity Apps
Shopify Review Creation using LOOX
Shopify Oberlo Experience
Communicating with Clients in behalf of the CEO
Shopify Oberlo Experience -Fulfillment Monitoring
Shopify Oberlo Experience - Order Fulfillment
Shopify Dropified Experience
Shopify Discounts & Sales Apps Experience
Schedule Management
Responding to customers' emails
Record Keeping and Filing (Invoices and Receipts)
Purchase Order Processing
Product Listing and Management
PPC Results Reporting and Yearly Comparison
Meeting with CEO and Web Developer
Managing Social Media Accounts
Managing my Client's Social Media Account
Keywords Analysis
Keyword Groupings
Invoice Payment Follow-Ups
Invoice Creation
Invoice and Contract Creation
Inbox or Email Triage Daily Report
Handling Multiple Email Accounts (Answering and Sorting Emails)
Google My Business Posts
Google Calendar Management
Event Management using Notion
Event Booking Entry
Entering Data into CRM
Email Customer Support
Doing personal errands or stuff
Document Formatting and PDF Creation
Document Creation based on Information provided in Email
Customer Support via FB Chat
Customer Chat Support
Customer Chat Support
Customer Chat Support
Customer Chat Support
Constant Contact Email Campaign
Collaborative Content Creation via Canva
