PROFESSIONAL EXPERIENCE
Executive Assistant | Phone, Email & Chat Support | Appointment Setter | Bookkeeper | Social Media Manager | Shopify and Weebly eCommerce Manager | Website Manager | Content Producer
- Managed bookkeeping using QuickBooks and Xero for Real Estate Brokers and Rental Property Owners, including migration, onboarding, clean-up, and catch-up, ensuring accurate financial records.
- Managed projects effectively, making all moving elements and stakeholders are within control.
- Provided comprehensive administrative support, optimizing operations and improving workflow efficiency.
- Streamlined operations management, enhancing process efficiency and team productivity.
- Delivered real estate administrative assistance, supporting property transactions and client communication.
- Improved customer service support, resolving inquiries efficiently and maintaining high client satisfaction.
- Managed and maintained websites (WordPress, Weebly, Wix), and eCommerce platforms (Shopify, Amazon, eBay), integrating bookkeeping for seamless operations.
- Executed social media marketing and management, including Facebook and Instagram Ads, driving audience engagement and lead generation.
- Optimized LinkedIn profiles for increased professional visibility and network growth.
- Ran successful Google Ads campaigns, increasing website traffic and conversions.
- Edited photos using Adobe Photoshop and Lightroom, and videos using Camtasia and Corel VideoStudio, enhancing visual content.
- Authored blogs and articles, contributing to content strategy and SEO efforts.
- Conducted web research and data gathering, providing valuable insights for decision-making.
- Created documents, spreadsheets, and presentations using Microsoft Office and Google Workspace, supporting business functions.
- Handled inbound and outbound calls, resolving customer issues and ensuring a positive service experience.
- Conducted market research to identify trends and opportunities, informing strategic decisions.
- Provided English to Tagalog and English to Cebuano translation services, facilitating effective communication.
- Performed transcription services, ensuring accurate and timely documentation.
